[QuickFit] Flexi Silicone 26mm

After wearing for 1 week, the band fell apart. Screw that holds the quick fit clamps fell out and wont tighten back up. Very disappointed. Need a refund.

Great quality band. Every bit as good as the genuine garmin band at a far better price

I’m very happy with my new watch strap. Once you have identified your watch type it is simple to order. Delivery is a bit slow, but quality is great.

Extremely happy with the quality of this product

I strongly advise against purchasing these products due to their poor quality and inadequate customer service.
Despite clear issues with the product a significant failure in the locking mechanism, I encountered continual resistance from Sam, the customer manager, when requesting a refund.

Instead of complying with Australian Consumer Law, which mandates refunds for major failures, Sam repeatedly suggested a replacement band, dismissing the seriousness of the issue.

It's crucial to emphasise that a watch face detaching from the band constitutes a major failure, not a minor one as claimed by Sam.
Dissatisfied with their handling, I am now pursuing a refund through QLD Consumer Affairs and preparing to escalate my complaint to QLD Civil and Administrative Tribunal.

This type of dismissive behaviour from Strapify must be addressed and corrected and called out by consumers. I've have since purchased a genuine watch band from Garmin, highlighting the stark difference in quality and customer care between authentic and inferior products.